Poor service delivery

I opened a bank account with African Bank, after opening the account I had to visit the bank THREE times to set up my banking app which still has not been done due to there being "no WiFi" furthermore it has taken over 3 days for money which was sent in to my account to reflect due to "technical issues" this is ridiculous as this is money that I need in order to cover my expenses which is now leaving me with interest on my debt which I could have avoided had the bank been more efficient. I am very disappointed with the service I am receiving, the do not pick up calls and when they do they hang up. As a banking provider I would have expected more professionallism. Beyond disappointed.