KT
Khanyisa T
1 reviews | Active since May 2023
12 Jun 2023, 16:36
Poor service.
I have never seen a useless bank as African bank. Their App is not working after changing the number. When trying to reset the profile it says incorrect OTP.
When calling to with draw my investment I am told I need to provide the date when I opened this account. "Security question" Then I cannot access MY MONEY . I went to the Samntuli Branch I couldn't get help. I feel so helpless and disappointed.
I need some advice I beg🙏
Helpful (0)
Replies (2)0
Replies (2)
African Bank's replyOfficial
12 Jun 2023, 17:34Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
***
Talk to you soon.
Your African Bank Support Specialist team
***
African Bank's reply12 Jun 2023, 17:34
Official
Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
***
Talk to you soon.
Your African Bank Support Specialist team
***
African Bank's replyOfficial
13 Jun 2023, 13:41Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply13 Jun 2023, 13:41
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team