NZ
Nozinyanga Z

1 reviews | Active since Aug 2022

07 Sept 2023, 09:47

Poor service

Good day, am done paying this bank already buy the 25th of May 2023 but my records is not updated even now from ITC I have downloaded report from Experian. Am soo disappointed with this bank .

0
Replies (10)
African Bank
African Bank's reply07 Sept 2023, 10:12
Official
Thanks for speaking up and calling us out. We're serious about keeping personal information safe. However, to do this we need to confirm your identity before we can start working on your concern.

Please chat with your Support Specialist team on ***, visit any African Bank branch, or register for self service on www.africanbank.co.za

Your African Bank Support Specialist team
***
NZ
Nozinyanga Z's update07 Sept 2023, 10:16
Reviewer Update
  1. PLEASE LET ME KNOW WHY THIS WAS NOT REMOVAED AFTER 21 DAYS ¿?¿????????????????.I HAVE SENT MY EXPERIEN RECORDS TO YOU GUYS. I NEED THIS TO BE UPDATED JUST SPEAK TO YOUR DEPARTMENT. WHY I HAVE TO GO TO THIS.SERVICE IS VERY POOR IN THIS BANK
NZ
Nozinyanga Z's update07 Sept 2023, 10:17
Reviewer Update
I WILL NOT EVEN RECOMMEND ANY ONE TO USE IT
African Bank
African Bank's reply07 Sept 2023, 10:25
Official
Due to the Protection of Personal Information Act of 2013, we are required to successfully identify and verify customers before providing a service.
African Bank
African Bank's reply07 Sept 2023, 10:26
Official
Due to the Protection of Personal Information Act of 2013, we are required to successfully identify and verify customers before providing a service, and we need to telephonically contact you.
African Bank
African Bank's reply07 Sept 2023, 10:29
Official
Due to the Protection of Personal Information Act of 2013, we are required to successfully identify and verify customers before providing a service.
NZ
Nozinyanga Z's update07 Sept 2023, 10:46
Reviewer Update
AM NOT AROUND THIS BANK SO WHAT GOING TO HAPPEN WITH MY QUERY.
NZ
Nozinyanga Z's update07 Sept 2023, 10:48
Reviewer Update
YOU ARE EVEN HAVING AN ATTITUDE TO SEND ME 3 RESPONSES YOUR SERVICES IS VERY BAD.I WILL NOT APPRECIATE YOUR ATTITUDE
NZ
Nozinyanga Z's update07 Sept 2023, 10:49
Reviewer Update
Instead of helping you make this worse
African Bank
African Bank's reply07 Sept 2023, 10:50
Official
As per our telephonic conversation, you'd need to visit your nearest African Bank branch for further assistance.