DJ
DEBBIE J

1 reviews | Active since Mar 2014

10 Nov 2024, 17:52

Poor Service and Unresolved query

African Bank still has still not responded to my Unresolved query rr:redeeming of points Instead, the complaint was just closed without feedback or contacting the client

0
Replies (2)
African Bank
African Bank's reply11 Nov 2024, 16:30
Official
Thanks for verifying your contact numbers. We're giving your concern our full attention, and we'll get back to you shortly.

Talk to you soon.

Your African Bank Support Specialist team
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African Bank
African Bank's reply12 Nov 2024, 16:56
Official
We've escalated your concern to our internal complaints department for the attention it deserves. Our African Bank Complaints team will be in touch as soon as the matter is resolved.

Your African Bank Support Specialist team