POOR SERVICE AND UNPROFESSIONAL

I visited the two bank branches at Golden Walk mall today and was met with the outmost inefficient service that left a very bitter taste in my mouth. The complaint's are as follows: The finger prints scanner was not working At both branches the assistants were on their phones the entire time. They were very condescending and rude I still cannot access my online transactions even when i visited both branches. I spent an hour of my work lunch at both branches only to not be assisted.

Their staff does not even have name tags