1 reviews | Active since Jul 2017

07 Jul 2017, 17:58

poor service African bank

<p>Did a telephonic call with them via there call centre , which was done all left for me to do was arrive at da store with documents to verify.I went in store with the required documents ,all was Ok my application was approved awaiting verification from another agent, which den lead to her saying my company name is different in system to what's on my payslip, I den advised her company name changed and it can b rectified with hr. She there after changed my company name which lead to the application being declined. Which I could not understand as I had previously done business with them using my previous company name. No offence to the agent who helped me she was on the ball. But african bank overall is pathetic they service is terrible. Just don't want any other person to go thru what I went thru</p> <p>tnx</p>

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Replies (4)
African Bank
African Bank's reply12 Jul 2017, 09:23
Official

Good da y

Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.
Your African Bank Support Specialist team

African Bank
African Bank's reply12 Jul 2017, 09:24
Official

Good da y

Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.


Your African Bank Support Specialist team

African Bank
African Bank's reply12 Jul 2017, 09:25
Official

Good da y

Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.


Your African Bank Support Specialist team

African Bank
African Bank's reply12 Jul 2017, 09:26
Official

Good da y

Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.
We hope to talk to you soon.


Your African Bank Support Specialist team