Poor service.

I did not receive my reward for the month of August regardless meeting the required criteria for the month of August 2022.

I contacted African bank tlc and they advised me to contact African Bank because they are dealing with the rewards now.

I called with an African Bank customer service agent they advised me that I will receive my reward by the 10th of September, today is the 13th and nothing was received, I am very disappointed, this is very unprofessional service from this bank.