MW
Maryna W

1 reviews | Active since Sept 2021

03 Oct 2024, 13:34

Poor Service!

Poor service received today as a customer that has been with African Bank for a few years now. Holding on for 36 minutes, and would have been holding on for how much longer if i did not end the call, just in order to talk to a consultant to assist with my problem!

0
Replies (2)
African Bank
African Bank's reply03 Oct 2024, 14:47
Official
Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
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African Bank
African Bank's reply03 Oct 2024, 16:18
Official
Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
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