Poor service

Good day,

Can I get assistance with the cancellation of a funeral policy I took via the App.

I spoke to Thato who hung up the call on me and spoke to Ntokozo who also hung up the call on me and then I spoke to Boipelo that put me through to Kgaleso her team leader that was also not willing to assist instead she called me after the call got disconnected and advised that I am the one who hung up the call and stated that she would not assist further. Please get me someone who is professional and who will process my request and to add on to that I would also like to cancel my tax free savings with African bank...I will take my business else where.