POOR SERVICE

<p>I had an account that was handed over to VDM attorneys, i paid and settled the account on the 14/07/2016 and the attorneys Invoiced African bank on the 07/08/2016, i then called them on the 10/08/2016 spoke to Omphile who asked me to send an email to Custmerducuments@africanbank, of which i did and i called again on the 12 and i called again 15/08/2016 but i still dont have the letter and i dont know still when i will receive the letter and to get some feedback i must still call because no one is sending me any communication to say how long it will take for this to be done and the account still reflects a positive amount on the african bank online and reflects as adverse on my credit records</p>