AJ
Arthur J
1 reviews | Active since Oct 2012
04 Mar 2015, 12:15
POOR SERVICE
I repaid my credit card in full and struggling to close the account. There call centre agents really need training in how to deliver and deal with customers.
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Replies (1)
African Bank's replyOfficial
04 Mar 2015, 15:20Hello skippajones,
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Anthea Moodley
Service Optimisation Specialist
Shared Services
***
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Anthea Moodley
Service Optimisation Specialist
Shared Services
***
African Bank's reply04 Mar 2015, 15:20
Official
Hello skippajones,
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Anthea Moodley
Service Optimisation Specialist
Shared Services
***
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Anthea Moodley
Service Optimisation Specialist
Shared Services
***