MC
Mwenecho C

1 reviews | Active since Jan 2013

01 Dec 2015, 14:56

Poor Service

Good day,<br> I am rather annoyed and disappointed at the way I have been trated at African Bank after being a loyal client for some years now<br> went into Centurion branch on Friday, was told everything is OK loan approved I would have the money the next day. NO call no money the next day. ON Monday the 30.11, I received a call from the agent advising me my ID was unclear I must go back and have it re scanned. \Don't worry he said

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Replies (1)
African Bank
African Bank's reply02 Dec 2015, 08:35
Official
Hello mwenechoc,

Thank you for referring your concerns via Hello Peter.

We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.

Should you need to, please contact our Customer Care contact centre on ***

Kind Regards
Sylvester Fraser
Contact Centre Support Team
***