Poor service

Item: African Bank
Rating: 1
Author: vallery B

I am very upset, I paid money on sunday 13th of November th to the short term I just open with african bank, I have sent more than 5 emails with proof of payment but they are not getting back to me ,it makes me sick we are talking about money here please sort this out ASAP unless if you want me to run to ombudsman

Helpful (0)

Replies (4)

African Bank's replyOfficial

18 Nov 2022, 07:15

Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.

Talk to you soon.

Your African Bank Support Specialist team
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African Bank's reply18 Nov 2022, 07:15

Official

Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.

Talk to you soon.

Your African Bank Support Specialist team
***

vallery B's updateReviewer Update

18 Nov 2022, 09:19

If it is resolved like you claim, why is the money not allocated to the account?

vallery B's update18 Nov 2022, 09:19

Reviewer Update

If it is resolved like you claim, why is the money not allocated to the account?

African Bank's replyOfficial

18 Nov 2022, 09:26

Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.

Talk to you soon.

Your African Bank Support Specialist team
***

African Bank's reply18 Nov 2022, 09:26

Official

Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.

Talk to you soon.

Your African Bank Support Specialist team
***

vallery B's updateReviewer Update

18 Nov 2022, 13:40

WHATS SO DIFFICULT FOR YOU TO ALLOCATE MONEY I PAID TO MY LOAN ACCOUNT?

vallery B's update18 Nov 2022, 13:40

Reviewer Update

WHATS SO DIFFICULT FOR YOU TO ALLOCATE MONEY I PAID TO MY LOAN ACCOUNT?