EW
Elmarie W
1 reviews | Active since Nov 2018
23 Feb 2024, 12:21
POOR SERVCIE
A CLIENT MADE AN IMMEDIATE PAYMENT TO MY ACCOUNT YESTERDAY. PAYMENT NOT FEFLECTING. PHONED THE BANK ANS STAYED FOR 45 MINUTES ON THE PHONE AND EVENTUALLY RAN OUT OF AIRTIME. THEY DAIS 48 HOURS TO REFLECT. I LOST THIS CLIENT BECAUSE I WAS SUPPOSE TO PAY HIS VAT.AFRICAN BANK IS PATHETIC AND I AM CLOSING MY ACCOUNT THIS AFTERNOON AND WILL OPEN ANOTHER ACCOUNT AT ANOTHER BANK.
Helpful (0)
Replies (7)0
Replies (7)
African Bank's replyOfficial
23 Feb 2024, 12:58Thanks for speaking up and calling us out. Your enquiry has been successfully logged. Your reference number is ***. Please verify your contact number by replying Yes to the SMS you received.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply23 Feb 2024, 12:58
Official
Thanks for speaking up and calling us out. Your enquiry has been successfully logged. Your reference number is ***. Please verify your contact number by replying Yes to the SMS you received.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
EW
Elmarie W's updateReviewer Update
23 Feb 2024, 14:00NO SMS RECEIVED. PLEASE RESEND.
I NEED THIS TO BE RESOLVED BECAUSE I AM CLOSING MY ACCOUNT WITH AFRICAN BANK
I NEED THIS TO BE RESOLVED BECAUSE I AM CLOSING MY ACCOUNT WITH AFRICAN BANK
EW
Elmarie W's update23 Feb 2024, 14:00
Reviewer Update
NO SMS RECEIVED. PLEASE RESEND.
I NEED THIS TO BE RESOLVED BECAUSE I AM CLOSING MY ACCOUNT WITH AFRICAN BANK
I NEED THIS TO BE RESOLVED BECAUSE I AM CLOSING MY ACCOUNT WITH AFRICAN BANK
EW
Elmarie W's updateReviewer Update
23 Feb 2024, 14:07CANNOT EVEN LOGIN TO MY APP ANYMORE. WHAT MORE AFRICAN BANK.THIS IS SUCH A MESS.
EW
Elmarie W's update23 Feb 2024, 14:07
Reviewer Update
CANNOT EVEN LOGIN TO MY APP ANYMORE. WHAT MORE AFRICAN BANK.THIS IS SUCH A MESS.
EW
Elmarie W's updateReviewer Update
23 Feb 2024, 14:15PLEASE RESLOVE THIS ISSUE OR IM GOING TO THE ONBUDSMAN
EW
Elmarie W's update23 Feb 2024, 14:15
Reviewer Update
PLEASE RESLOVE THIS ISSUE OR IM GOING TO THE ONBUDSMAN
African Bank's replyOfficial
23 Feb 2024, 14:56Thanks for speaking up and calling us out. Your enquiry has been successfully logged. Your new reference number is ***. Please verify your contact number by replying Yes to the SMS you received.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's reply23 Feb 2024, 14:56
Official
Thanks for speaking up and calling us out. Your enquiry has been successfully logged. Your new reference number is ***. Please verify your contact number by replying Yes to the SMS you received.
We hope to talk to you soon.
Your African Bank Support Specialist team
We hope to talk to you soon.
Your African Bank Support Specialist team
African Bank's replyOfficial
23 Feb 2024, 14:56I noted your earlier post and have provided a response there. Kindly confirm its receipt.
African Bank's reply23 Feb 2024, 14:56
Official
I noted your earlier post and have provided a response there. Kindly confirm its receipt.
African Bank's replyOfficial
23 Feb 2024, 14:57I noted your earlier post and have provided a response there. Kindly confirm its receipt.
African Bank's reply23 Feb 2024, 14:57
Official
I noted your earlier post and have provided a response there. Kindly confirm its receipt.