Poor Sercice.

Poor Service! I have been calling this guys for over two weeks , for money thats mine. They see money came in and from where , but still decide not to clear my funds. They ask for the same proof everyday and tell me thaty enquiry is been escalated to the relevant department. Cant you guys just clear my funds. What proof do you want becauae you can see money came from XM into my account. The same place I made card payment to. What more do you want from the proof I gave you. I expect to be ****med off my money from forex brokers not a Bank.