SV
Shaka V

1 reviews | Active since Jun 2013

09 Apr 2015, 10:54

Poor Feedback

I had app**** for a loan on Saturday, and of course it being the long weekend, I would not get any further traction till Tuesday. Having been given the impression that my application was successful after three different methods. <br> With no distinct reason as to why there was a delay to my application, i was in contact with their help line and the branch I app**** to. Only to be told midday yesterday, that my application has been declined and their reason is not understood by the branch at all \contactability not met".<br> I find myself worse of in terms of my predicament that i needed this loan. They have wasted my time and have given off a false hope that I will be assisted expeditiously"

0
Replies (1)
African Bank
African Bank's reply09 Apr 2015, 14:50
Official
Hello AfterShakes,

We hereby confirm that we have provided you with feedback and the matter has been resolved.

Kind Regards
Contact Centre Support Team
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