eS
eugene S
1 reviews | Active since Aug 2013
07 Nov 2024, 18:51
Poor documentation submition services
African bank has the poorest credit card application process I have ever encountered, I keep on receiving phone calls, messages and emails to upload my required documentation, I have now visited the branch and handed them my documents (Your scanning equipment is in dire need of upgrading so BTW), send emails to two email accounts *** and ***, on WhatsApp and the app is a waste of time that tells me that they are offline, yet I still receive emails and messages to upload my documents. This is now the second application I have done in a matter of 10 days and still no service. Yet my credit score took a knock for no services rendered. Next time you phone it better be to go and collect my card.
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eugene S's updateReviewer Update
04 Nov 2025, 10:43This has never been resolved so by the way, I managed to get a credit card from Investec banking, all over the phone and the credit card was even delivered straight to me whilst I was working in Ghana, now that's service.
eS
eugene S's update04 Nov 2025, 10:43
Reviewer Update
This has never been resolved so by the way, I managed to get a credit card from Investec banking, all over the phone and the credit card was even delivered straight to me whilst I was working in Ghana, now that's service.