POOR CUSTOMER SERVICE - BUSINESS ACCOUNT TAKE LONGER

Item: African Bank
Rating: 1
Author: MBULUNGENI W

I tried to open business account 10th September still today i have not got any respond its 18th september

But they claim their business account will be opened within 48hours

Slow customer service & Poor service provided.

Helpful (0)

Replies (3)

African Bank's replyOfficial

18 Sept 2025, 09:28

Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.

Talk to you soon.

Your African Bank Support Specialist team
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African Bank's reply18 Sept 2025, 09:28

Official

Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.

Talk to you soon.

Your African Bank Support Specialist team
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MBULUNGENI W's updateReviewer Update

29 Sept 2025, 09:48

Just close the business Account Option.

The slowest bank i have ever seen when it comes to opening their Business account...

Application was submitted 10 September today its 29 September😅

while they claim it takes 48 hours

Still today Nothing has happened😅 Other bank usually open Instantly and took few Hours

This is Worse never saw something like this.

MBULUNGENI W's update29 Sept 2025, 09:48

Reviewer Update

African Bank's replyOfficial

29 Sept 2025, 11:52

Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.

Talk to you soon.

Your African Bank Support Specialist team
***

African Bank's reply29 Sept 2025, 11:52

Official

Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.

Talk to you soon.

Your African Bank Support Specialist team
***