Poor Customer Service

Hi

Kindly note my husband A. Deonarain has had an account with African Bank, his balance on his settlement was R20056.77. Head office has sent the settlement letter. Cash paid of R2060 was made and an eft of R18000.00 was on the 16/10/2021. However African Bank still debited his account today of R250.00. I dont think this is been professional of them when the account has been settled. Please contact Mr A. Deonarain - ***. Also please do a refund.

Also please send a cancelation letter setting my account has been closed. My email address is ***