UM
Unhappy1@GP M
1 reviews | Active since Sept 2018
19 Dec 2018, 06:34
Poor customer service
I received a call from Koketso at 09:38 on the 14th December, I had a few questions which she could not clarify. She then said someone from the complaints department will be in contact with me within an hour from the time she phoned me. Today is the 19th and I am still awaiting the phone call so my complaints can be addressed.
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Replies (2)0
Replies (2)
African Bank's replyOfficial
20 Dec 2018, 10:34Hi Lebo,
Thanks for engaging with us. We're giving your concerns our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support team ***
Thanks for engaging with us. We're giving your concerns our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support team ***
African Bank's reply20 Dec 2018, 10:34
Official
Hi Lebo,
Thanks for engaging with us. We're giving your concerns our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support team ***
Thanks for engaging with us. We're giving your concerns our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support team ***
African Bank's replyOfficial
20 Dec 2018, 16:19Hi Lebo,
Thanks for raising your concerns with us. We'd like to call you and listen to your concerns in detail, but we can't get hold of you. Please confirm a convenient time to contact you as well as a preferred contact number.
We hope to talk to you soon.
Your African Bank Support team ***
Thanks for raising your concerns with us. We'd like to call you and listen to your concerns in detail, but we can't get hold of you. Please confirm a convenient time to contact you as well as a preferred contact number.
We hope to talk to you soon.
Your African Bank Support team ***
African Bank's reply20 Dec 2018, 16:19
Official
Hi Lebo,
Thanks for raising your concerns with us. We'd like to call you and listen to your concerns in detail, but we can't get hold of you. Please confirm a convenient time to contact you as well as a preferred contact number.
We hope to talk to you soon.
Your African Bank Support team ***
Thanks for raising your concerns with us. We'd like to call you and listen to your concerns in detail, but we can't get hold of you. Please confirm a convenient time to contact you as well as a preferred contact number.
We hope to talk to you soon.
Your African Bank Support team ***