DK
Dineo K

1 reviews | Active since May 2015

18 May 2015, 08:40

poor customer service

i took a loan and i forwarded all my life insurance cover with them before my first deduction and till this month insurance is still included on the statement and person who was assisting me in now all of a sudden to busy to deal this issue. this is a reap off and a ****.

0
Replies (1)
African Bank
African Bank's reply18 May 2015, 11:44
Official
Hello Eulbrey,

Thank you for referring your concerns via Hello Peter.

We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.

Should you need to, please contact our Customer Care contact centre on ***

Kind Regards

Contact Centre Support Team
***