Poor Communication.
My wife has app**** for a personal loan and it was apparently approved. She even got a Debicheck Mandate which she approved. Now she keeps getting calls asking her to log in to finish the application and when she phoned in, she gets told it was declined and she must reapply.
Helpful (0)
Replies (2)0
Replies (2)
African Bank's replyOfficial
14 Jan 2026, 14:05Thanks for speaking up and calling us out.
Pre-approved offers are not final and only provide a glimpse of what you may qualify for. The final decision is made once all documents have been reviewed and a full affordability assessment is completed.
Your African Bank Support Specialist team
Pre-approved offers are not final and only provide a glimpse of what you may qualify for. The final decision is made once all documents have been reviewed and a full affordability assessment is completed.
Your African Bank Support Specialist team
African Bank's reply14 Jan 2026, 14:05
Official
Thanks for speaking up and calling us out.
Pre-approved offers are not final and only provide a glimpse of what you may qualify for. The final decision is made once all documents have been reviewed and a full affordability assessment is completed.
Your African Bank Support Specialist team
Pre-approved offers are not final and only provide a glimpse of what you may qualify for. The final decision is made once all documents have been reviewed and a full affordability assessment is completed.
Your African Bank Support Specialist team
's updateReviewer Update
16 Jan 2026, 17:00Thank you for your feedback.
I don't however understand why you have to
I don't however understand why you have to
's update16 Jan 2026, 17:00
Reviewer Update
Thank you for your feedback.
I don't however understand why you have to
I don't however understand why you have to