ZB
Zinhle B

1 reviews | Active since Oct 2013

03 Jan 2017, 12:32

Poor client service and maintenance

<p>According to a bank i have a loan that i took from African Bank in 2009 which is outstanding and i have been listed for it. I am really disappointed and upset that African Bank hasn’t contacted me about this. im currently trying to find a job and nothing is being successful. I strongly believe that it’s the listing by African bank that’s closing all doors for me. If i hadn’t been to the bank i would still be in the dark.</p> <p>I am quite sure that i finished paying this account.</p> <p>Companies are quick to list people when they owe them but once they have cleared the debt they dont bother updating the records with the credit bureau.</p>

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Replies (1)
African Bank
African Bank's reply04 Jan 2017, 13:19
Official

Thank you for referring your concerns via Hello Peter.

We confirm that we are investigating your concerns and will provide you with feedback shortly.

Kind Regards

Contact Centre Support Specialist Team

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