Poor and unprofessional service

I would like to lay a formal complaint on the treatment and service I received from Solomon at the Centurion mall branch. I wanted assistance with information regarding the investment options that African Bank offers and options on how best I can save money however Solomon was impatient and not willing to provide me with information I enquired about nor assist in helping me choose the best option to take even after I explained that I don't understand or have much knowledge on how your products work. To show that he wasn't even paying attention he told me I should open an account which I explained to him that my salary is deposited into my world bank account thereafter he rep**** rudely to say "in that case go outside and tell them you bank with African Bank" I was saddened by that response and I immediately stood up and left downhearted and humiliated. I did not get the assistance I requested and I eventually went to Old Mutual and got the assistance and product I was looking for. I'm dissapointed by the service I am receiving from African Bank so much that I am thinking of moving my account to Nedbank as I was told by my colleagues that the client service is superb and professional.