Pooor Security

I stay in Vanderbijlpark, Gauteng province. On the 24 September , I saw notification of R2.53 and 3.56 on my account debited saying UBER EATS , CAPE TOWN. To my suprise I have never been to Cape Town at that time (8:28). When I check my bank statement it shows R426.00 by UBER EATS. I lodged a complain at nearest branch , since today I never received help. What upsets me is that every time I do transaction , I used to get pop up message on my phone to confirm the transaction. I dont have UBER app. Knowing that stress of gowing to make affidavits and opening a case , I decided to move to other bank for security. As from today , I`m going to close my account and forget about AFRICAN BANK. Your investigations are poor , emotionally draining.