MP
Meagan P

1 reviews | Active since Mar 2016

02 Nov 2016, 16:24

Please update your system African Ban****!!!

<p>I am so tired of calling in and updating my cellphone number. I receive calls and I answer it however most of my calls is made to my fathers number, which I have ask on numerous occassions to please be deleted from the system. But clearly that has not happend yet. And on top of that, I have to speak to almost three different consultants per day, because according to them the system is not updated to see somebodyelse called me an hour before that. This is really annoying. Please improve your system.</p>

0
Replies (2)
African Bank
African Bank's reply03 Nov 2016, 08:44
Official

Thank you for referring your concerns via Hello Peter.

We confirm that we are investigating your concerns and will provide you with feedback shortly.

Kind Regards

Contact Centre Support Specialist Team

Contact number: ***

African Bank
African Bank's reply03 Nov 2016, 12:21
Official

We hereby confirm that we have provided you with feedback and the matter has been resolved.


Should you require any further assistance in this regard please contact us on
***.


Kind Regards

Ruth Mmotlana
Contact Centre Support Team
***