AH
Amanda H

1 reviews | Active since Jul 2022

07 Jan 2026, 15:56

Please share POPI Act with African Bank

I completely understand that people are eager to make targets in the beginning of the year - But this is ridiculous - 10 calls from African Bank in one day. I dont bank with them. The dont even have a branch in my home town . Politely declining only result in more calls and more persistent sales people

0
Replies (5)
African Bank
African Bank's reply07 Jan 2026, 18:57
Official
Thanks for speaking up and calling us out. We'd like to call you and listen to your concern in detail, but we can't get hold of you. Please give us a call on ***so that we can get to the bottom of this.

We hope to talk to you soon.

Your African Bank Support Specialist team
AH
Amanda H's update09 Jan 2026, 08:27
Reviewer Update
YOUR AGENTS ARE CALLING NON STOP- NOW CLAIMING NOT TO HAVE MY NUMBER DOES NOT MAKE SENSE . ARE YOU NOT MONITORING WHERE THE NUMBERS ARE COMING FROM ? ARE YOU NOT MONITORING HOW MANY TIMES A DAY A SPESIFIC NUMBER IS CALLED ?
THIS IS BY FAR THE MOST RIDICULOUS EXCUSE I HAVE HEARD. THE NEXT CALL WOULD RESULTS IN A COMPLAINT UNDER THE POPI ACT
African Bank
African Bank's reply09 Jan 2026, 08:57
Official
Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
***
AH
Amanda H's update11 Jan 2026, 20:27
Reviewer Update
Thanks to your CRM person who refused to divulge where my number was obtained I will be laying a charge with the POPIA regulator . Enjoy the storm that is coming
African Bank
African Bank's reply12 Jan 2026, 08:41
Official
Hi Amanda, kindly provide us with the number/s you have been receiving calls from and confirm if you have spoken to anyone from those calls.