Please refrain from these guys as a bank

Like African Bank completely ignores every single outcome that TCF was built around. Writing this review about them is the most exhausting thing I've ever had to do as I am even failing to find the correct words that can accurately describe how disappointed I am as a customer. What made it worse is that I called the call center the agent sends a verification link via WhatsApp without even confirming with me what's the most convenient method can I do the authentication. In that 4 minutes conservation I had with Kea she demonstrated or let me say she gave me preview of what " pathetic customer service " like she just left me perplexed. My query hasn't been resolved and it's been a month now. Calling the call center brings absolutely no joy as you'd find your debating with a consultant who is vested in teaching you how to read a bank statement that they end up not even comprehending your complaint. It's the most pathetic level of service I have ever received from a bank. Who ever reads this review, I heavily urge not to consider African Bank at all. They really are a bank for it's people, not all.