JC
Jessica C
1 reviews | Active since Dec 2014
06 May 2015, 14:17
PLEASE PROVIDE WITH FEEDBACK
I APP**** FOR A LOAN GOT APPROVED IN VAAL MALL VANDERBIJLPARK BRANCH. NOW THE CONSULTANT EXPLAINED THAT IT WOULD TAKE 48 HOURS FOR THE MONEY TO BE PAID OUT. BUT NOW THERE IS A DELAY AS THEY COULD NOT FIND MY EMPLOYER ON THERE SYSTEM. AND INFORMED ME THAT THEY WILL 1ST PHONE MY EMPLOYER WHICH IS FINE BUT I HAVE ASKED MY EMPLOYER AND THEY HAVE NOT YET PHONED SO I TAKE IT IF THEY ONLY PHONE TOMORROW OR TODAY THE LOAN WOULD TAKE AN ADDITIONAL 48 HOURS TO PAY OUT. I ALSO GOT INFORMED THAT I COULD STILL BE REJECTED WHY GIVE A PERSON HOPE I WOULD NOT MAKE THE LOAN IF I DID NOT NEED IT. I AM COMPLETELY IN THE DARK NOW. PLEASE GIVE ME A RESPONSE ASAP
Helpful (0)
Replies (1)0
Replies (1)African Bank's replyOfficial
06 May 2015, 16:13Hello JessicaVDH,
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Contact Centre Support Specialist Team
Contact number: ***
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Contact Centre Support Specialist Team
Contact number: ***
African Bank's reply06 May 2015, 16:13
Official
Hello JessicaVDH,
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Contact Centre Support Specialist Team
Contact number: ***
Thank you for referring your concerns via Hello Peter.
We confirm that we are investigating your concerns and will provide you with feedback shortly.
Kind Regards
Contact Centre Support Specialist Team
Contact number: ***
