DM
Dinah M

1 reviews | Active since Oct 2015

11 Feb 2016, 08:39

Please assist Urgently

I have a credit card with African Bank . Where African Bank deducts R 1300 from my account when I get paid and I later get to use R 650 from R 1300 but this month I decided to use the funds later than I usually do I was then told that the funds are not available since I used them after the 27 they have been used up for charges . <br> My complaint is that I was not made aware that if I decide to the money later than the 27 of every month they will get used for the charges . <br> <br> Please Help Urgently

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Replies (1)
African Bank
African Bank's reply11 Feb 2016, 11:23
Official
Hello Phemmy,

Thank you for referring your concerns via Hello Peter.

We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.

Should you need to, please contact our Customer Care contact centre on ***.

Kind Regards

Ruth Mmotlana
Contact Centre Support Team
***