Phatetic and discusting services.

I'm writing this post to warn people of this bank, as a dis appointed customer I never received such a depressing and pathetic service from African bank staff , I app**** 4 a personal loan since friday last week , no communication since I went to Sam ntuli branch for follow up ,only to find out that Mr Laka consultant at qwaqwa branch free state never submitted all the documents ,that I needed to sign , he claims he contacted me but that's not an excuse because he could have atleast send me a massage to notify me what's happening. I feel so frustrated as he is now very Rude to me and he cant explain why couldn't he finish the application and make me sign all the documents while I was still @ the branch, i feel that Africa bank staff have attitude problem, and need more training on service, just because we apply for loan doesn't mean they must treat people like trash and dis respect people. I waited for 3 days I could have went to another bank.but since I'm their client I patiently waited now I'm.stuck all thanks to Laka from qwaqwa branch. Its only today he submits my application for what reason I don't know, I have to wait again. And yet you saying you treat customers fairly. I don't see that happening any time soon.if u still have people like that.