DV
Danyell V
1 reviews | Active since Jul 2019
29 Jul 2019, 11:33
Pestering phone calls
I am not an African Bank customer, as I work for one of the major banks in SA. I keep receiving calls on my personal number as well as landline number at work, requesting to speak to someone who the numbers do not belong to. I have repeatedly asked them to remove this number from the system as it does not belong to who they are looking for. I still get at least 3 to 4 calls a day. I do not have the energy to deal with agents on a daily basis who do not get the message.
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Replies (2)
African Bank's replyOfficial
29 Jul 2019, 12:40Good day
We've escalated your concerns to our internal Dialer department for the attention it deserves. Our African Bank Dialer team will be in touch as soon as possible.
Your African Bank Support team ***
We've escalated your concerns to our internal Dialer department for the attention it deserves. Our African Bank Dialer team will be in touch as soon as possible.
Your African Bank Support team ***
African Bank's reply29 Jul 2019, 12:40
Official
Good day
We've escalated your concerns to our internal Dialer department for the attention it deserves. Our African Bank Dialer team will be in touch as soon as possible.
Your African Bank Support team ***
We've escalated your concerns to our internal Dialer department for the attention it deserves. Our African Bank Dialer team will be in touch as soon as possible.
Your African Bank Support team ***
African Bank's replyOfficial
30 Jul 2019, 08:36Good day
Thank you for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support team ***
Thank you for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support team ***
African Bank's reply30 Jul 2019, 08:36
Official
Good day
Thank you for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support team ***
Thank you for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support team ***