CE
Charl E
1 reviews | Active since Apr 2013
16 Aug 2024, 16:08
Personalized useless customer service
Stay away, app**** for a loan more than a week ago. Approved and that's where it ends. Could not assist telephonically due to high caller volume . On the app I need to upload documents, did that, logged on again same question for about 30 times now.
I have never at the age of 53 experienced such pathetic service.
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African Bank's replyOfficial
16 Aug 2024, 16:15Thanks for speaking up and calling us out. Your enquiry has been successfully logged. Your reference number is ***). Please verify your contact number by replying Yes to the SMS you received.
Talk to you soon.
Your African Bank Support Specialist team
***
Talk to you soon.
Your African Bank Support Specialist team
***
African Bank's reply16 Aug 2024, 16:15
Official
Thanks for speaking up and calling us out. Your enquiry has been successfully logged. Your reference number is ***). Please verify your contact number by replying Yes to the SMS you received.
Talk to you soon.
Your African Bank Support Specialist team
***
Talk to you soon.
Your African Bank Support Specialist team
***