GR
Given R

1 reviews | Active since May 2012

29 May 2021, 12:22

Personal data not safe with AFRICAN BANK

I am truly concerned that in these times of ******** and **********, it would seem that African Bank just go around sharing customers personal details.

I will agree, I might have missed some payments but about a month back I had a debt collection company calling me and telling me they have been referred by African Bank and that they wanted to make arrangements with me to pay but whilst we were making payment arrangements, African Bank kept trying to debit whilst the account is handed over. I queried this and was told the bank would stop debiting and then the recoveries team would then make an arrangement but they never came back to me.

Today I get a call from another company also saying they have been sent by African Bank and this guy says to me that African Bank can choose who they give client details to since I signed for that when I took out my loans, well I surely did not sign for details to be sent to everyone in the country to use and abuse my details as they please.

As a bank you would think they would be very sensitive with client information but seems like they don't care and I surely wonder if they are complying with POPI.

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