Pensioners beware!

Unfortunately, we have to follow up on an earlier review (15 August). Although African Bank was quick to respond to it and we were put in touch with someone to attend to the matter of African Bank uploading incorrect information onto the SARS system, a promise to provide further feedback by Tuesday (27 August) was not honoured. It seems that African Bank is incapable of simply providing the correct information to SARS regarding a transfer of a Tax Free Investment. Especially retired people (as we would soon be) should take care in dealing with this institution. Although they offer reasonable rates on investments, it is really not worth the time and effort to engage with them when things go south - as do happen from time to time. To just leave a client in the lurch when it happens, however, is not on.