JP
Joyce P

1 reviews | Active since Sept 2025

28 Sept 2025, 23:54

Payshap of 2000 was resolved on the 2 September but now African bank says am owing that 2000 the debited 390 and 1636

To be honest this is painful they way African bank is doing to me..how come that the payshap of 2000 it was resolved but now African bank says am owing that 2000 the debited 390 on the 16 September and then on the 26 the debited 1636 on my salary ever month am going up n down about this bank it's fell like am banking with a ****mer guys ryt now am stressing I don't have money to pay my rent..if my landlord sheers me away African bank they will be happy .. this thing is giving me too much stress .am a single mother of two boys .... please I really need that 390 and 1636 back .. because am going to get sick because of this stress

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Replies (3)
African Bank
African Bank's reply29 Sept 2025, 12:41
Official
We've escalated your concern to our internal complaints department for the attention it deserves. Our African Bank Complaints team will be in touch as soon as the matter is resolved.

Your African Bank Support Specialist team
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JP
Joyce P's update01 Oct 2025, 17:21
Reviewer Update
Yes is me Joyce this case of payshap it was happened on the 29 July now is 1 October we when I call African bank head office and I ask to speak to the manager no one is assist with that.this is the number I send to payshap *** only 9 number sow how come the payshap go throw is is totally wrong n **** African bank ur are working with the ****mers
African Bank
African Bank's reply01 Oct 2025, 18:03
Official
I noted your earlier post and have provided a response there. Kindly confirm its receipt.