Payout

I wrote a review about African Bank on 12 June 2024, i have opened my application with them on the 27th of May 2024, it is today the 18th of June 2024 and i have still not received my payout! Since the 27th until the 06 June i have been struggling just to submit documents and receive an offer from them, from the 07th June till the 14th of June its been a struggle just to get my “ My World account “ closed in order for me to reopen an account, from the 14th of June till present ( 18th of June ) its been a struggle just for them to dispatch my money that reversed back to them due to them paying out without my account being active. I still have not received feedback from my previous complaint i have logged which they said will take 7 days. Everyday i phone them the previous day/days ref call has not been actioned and i keep hearing the turn around time is 72 hours ( keep in mind i have more than 5 ref call logged numbers ) i am an extremely unhappy client and will never make use of African Bank. I have received an SMS to indicate my African Bank card is ready for collection, however my payout has not even been released! No one takes a Consolidation Loan in order to get pay out the next month!