Payments update at the credit bureau

Item: African Bank
Rating: 1
Author: Thulile H

In May 2019 I wrote a review requesting your company to update my payments at the credit bureau, you promised to have attended to the problem, but to date my payments are still not updated. I never miss a payment. I have even increased my monthly payment to R2000. Your failure to update my information is affecting my credit record, and I am tired of begging you as if I do not pay you. Thulile Precious Hlatshwayo

Helpful (0)

Replies (2)

African Bank's replyOfficial

12 Sept 2019, 15:32

Good day

Thanks for engaging with us. We're giving your concerns our full attention and we'll get back to you shortly.

Talk to you soon.

Your African Bank Support team

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African Bank's reply12 Sept 2019, 15:32

Official

Good day

Thanks for engaging with us. We're giving your concerns our full attention and we'll get back to you shortly.

Talk to you soon.

Your African Bank Support team

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African Bank's replyOfficial

19 Sept 2019, 08:48

Good day

Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.

If you need anything else, we're only a phone call away.

Activity: ***

Your African Bank Support team

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African Bank's reply19 Sept 2019, 08:48

Official

Good day

Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.

If you need anything else, we're only a phone call away.

Activity: ***

Your African Bank Support team

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