Payment System

Item: African Bank
Rating: 1
Author: Andries P

Not Nice receiving these message if they deduct via debit order. "We have received a payment of R2045.83, which is R500.00 short of the amount you had promised." You are managing the debit orders not me so if you deduct wrongly from my account dont send me message that i have short paid on the amount i have promised. I have signed a debit order agreement, DebiCheck so manage your payment better. if you cant cancel the debit order and i wil make EFT payment

Helpful (0)

Replies (3)

African Bank's replyOfficial

02 Nov 2024, 12:38

Thanks for speaking up and calling us out. Your enquiry has been successfully logged. Your reference number is ***). Please verify your contact number by replying Yes to the SMS you received.

Talk to you soon.
Your African Bank Support Specialist team
***

African Bank's reply02 Nov 2024, 12:38

Official

Andries P's updateReviewer Update

11 Nov 2024, 08:50

Its been 9 days since i rep**** tio that SMS and still no word from African Bank

Andries P's update11 Nov 2024, 08:50

Reviewer Update

Its been 9 days since i rep**** tio that SMS and still no word from African Bank

African Bank's replyOfficial

11 Nov 2024, 10:44

Thanks for speaking up and calling us out.
You have requested to be called back as you're still driving.
Talk to you soon.

Your African Bank Support Specialist team

African Bank's reply11 Nov 2024, 10:44

Official

Thanks for speaking up and calling us out.
You have requested to be called back as you're still driving.
Talk to you soon.

Your African Bank Support Specialist team