TM
Tebogo M
1 reviews | Active since Apr 2013
11 Nov 2015, 11:41
Payment not allocated to Credit Card
Good Day. I paid in an amount into my credit card as instructed on a settlement letter. They said I should select African Bank as a beneficiary and pay with reference number ***. This was done from a Standard Bank account last week already and I also sent documents to [Email Removed] as proof. Nothing has since been allocated to my credit card. Please rectify this immediately as I am incurring interest on this outstanding amount. My ID number is ***
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African Bank's replyOfficial
11 Nov 2015, 15:20Hello TebogoMphafudi,
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***.
Kind Regards
Ruth Mmotlana
Contact Centre Support Team
***
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***.
Kind Regards
Ruth Mmotlana
Contact Centre Support Team
***
African Bank's reply11 Nov 2015, 15:20
Official
Hello TebogoMphafudi,
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***.
Kind Regards
Ruth Mmotlana
Contact Centre Support Team
***
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Should you need to, please contact our Customer Care contact centre on ***.
Kind Regards
Ruth Mmotlana
Contact Centre Support Team
***