CP
Charmaine P

1 reviews | Active since Mar 2012

24 Jan 2018, 08:15

PAYMENT NOT ALLOCATED

Hi I paid up my account with you the beginning of December 2017 and till date the payment has not yet been allocated, I find this unacceptable. Please advise when this will be allocated and ITC updated?

Regards

0
Replies (2)
African Bank
African Bank's reply24 Jan 2018, 12:00
Official

Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.

Talk to you soon.

Your African Bank Support Specialist team

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African Bank
African Bank's reply02 Feb 2018, 16:21
Official

Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.

If you need anything else, we're only a phone call away.

Your African Bank Support Specialist team

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