1 reviews | Active since May 2013
Payment Delays
Hi there,<br> <br> I have a credit card and loan account with African Bank, please be advised that I am currently out of work and busy actively looking for another employment. I would like to request my account to be frozen for six months of which I strongly believe that I would have been able to get another job. Six months is the maximum months I give myself to find alternative income means,I will then inform African Bank and arrange to make payments to fulfill my contractual obligations.<br> <br> Please immediately stop the debit orders as they bounce back even though I initially requested a payment freeze period. There is no money in the account and these returned debit orders are making matters worse. There are even two debit orders each month and they all bounce back, please assist as I suspect the other unpaid debit order will take place on the 15th. <br> <br> I appreciate your support and cherish the relationship we have.<br> <br> <br> Please respond to [Email Removed]<br>
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Hope to hear from you soon.
Kind Regards
Contact Centre Support Specialist Team
Contact number: ***
Thank you for referring your concerns via Hello Peter.
We have been unable to make contact with you telephonically in respect to your complaint via Hello Peter.
Hope to hear from you soon.
Kind Regards
Contact Centre Support Specialist Team
Contact number: ***
