SM
Sinethemba M

1 reviews | Active since Mar 2012

10 Apr 2019, 11:16

Payment Arrangement Letter

I have been unemployed for the last 2 years this resulted in my accounts being in arrears. Now I have a company that would like to offer me employment and they require a payment arrangements letter. I spoke to one of the consultants this morning who advised me that I can only get the letter after 3 months conservative payments. To say I'm highly dissatisfied is an understatement because how can African Bank expect me to pay the rest of their balance whilst I'm unemployed? My potential employer gave me till 14h00 to submit this letter. I'm helpless and shuttered.

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Replies (2)
African Bank
African Bank's reply11 Apr 2019, 10:18
Official
 Thanks for engaging with us. We're giving your concerns our full attention and we'll get back to you shortly. 

Talk to you soon. 

Your African Bank Support team *** 
African Bank
African Bank's reply11 Apr 2019, 10:24
Official
 Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together. 

If you need anything else, we're only a phone call away. 

Your African Bank Support team ***