Paying and Paying and Paying and Paying

Item: African Bank
Rating: 1
Author: Kobus S

I would like to understand how my loan account, that I have been paying off (under debt review) is still not paid up!

Principle debt: R73740 from9 Dec 2019 Current Outstanding amount: 72642.71

How on earth is this even possible! Like I said, the account is under debt review and I pay R1001.28 every month now for years!

Helpful (0)

Replies (3)

African Bank's replyOfficial

28 Jan 2025, 13:28

Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.

Your African Bank Support Specialist team
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African Bank's reply28 Jan 2025, 13:28

Official

Kobus S's updateReviewer Update

28 Jan 2025, 13:31

Your reply was so half baked, not at all satisfied

Kobus S's update28 Jan 2025, 13:31

Reviewer Update

Your reply was so half baked, not at all satisfied

African Bank's replyOfficial

28 Jan 2025, 13:44

Our African Bank Complaints team has done everything possible to resolve your concern and has sent you a reply.

We're really sorry that you still feel unhappy, but unfortunately we have to stand by our decision this time.

Your African Bank Support Specialist team
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African Bank's reply28 Jan 2025, 13:44

Official