Pay back my money and update your accounts

<p>II requested a settlement account. A payment for settling the account was made on the 02/06/2016. This ampunt was R1200 more than the settlement amount as they had not update the previous months debit order.</p> <p>All details were noted reference number and account details were captured.</p> <p>My account has not been updated with any payment and the amount overpaid has not been paid back to my account.</p> <p>Since the 7th of June I have been calling in to inquire when will the account be closed. I have been told up 3-5 day turnaround time. The turnaround time has come and gone without having the problem being sorted.</p> <p>Today Africanbank loads a new month’s fee but the account was paid 20 days ago.</p>