Pathetic service, STAY AWAY.

Item: African Bank
Rating: 1
Author: Willie P

African bank humiliated me with their BS rewards. Yiu gave me a fkn number thats not working and i held up a que in Pick n Pay for almost an hour because the reward is not working. And when you calk their *********** useless call centre they log the case again. So i must stand in pick n pay for 2 days?????? This is not the first time this happend. Previously i was humiliated at Checkers also, and all they can say is sorry sorry always sorry. I will never ever recommend anyone to change to African bank. They changed the reward system to give customers less and save more. You are way past PATHETIC🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬

Helpful (0)

Replies (2)

African Bank's replyOfficial

15 Jun 2023, 14:59

Thanks for speaking up and calling us out. We're serious about keeping personal information safe. However, to do this we need to confirm your identity before we can start working on your concern.
Please chat with your Support Specialist team on ***, visit any African Bank branch, or register for self service on www.africanbank.co.za
Your African Bank Support Specialist team
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African Bank's reply15 Jun 2023, 14:59

Official

African Bank's replyOfficial

15 Jun 2023, 18:02

Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
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African Bank's reply15 Jun 2023, 18:02

Official