1 reviews | Active since Jul 2015
Pathetic service, Snail service
I went t o visit an African bank Krugersdorp, Since they don't have any in Sandton close to me, to my surprise there was only 1 consultant working there en there was a long Que of people waiting to be serviced, And bare in mind the only Consultant that is there takes like an hour to on one client.. Only to be told that I need some docs to process my Credit card upgrade.. I then proceeded doing it online & Couldn't register me I was told to go to the branch.. Now how pathetic is that?! why is African bank still behind with processes, When you going to adjust to the paperless industry.??! can I just get my Query sorted please ( I need to upgrade my credit card) I just ask myself why im still with African bank
Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
***
Thanks for speaking up and calling us out. We're giving your concern our full attention and we'll get back to you shortly.
Talk to you soon.
Your African Bank Support Specialist team
***
Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***
Thanks for giving us a chance to make things right. We've sent you our reply and we're happy that we can move on from this matter together.
If you need anything else, we're only a phone call away.
Your African Bank Support Specialist team
***