Pathetic Service

PATHETIC SERVICE.

I Transferred money into my New My world account and then I come to the shops and Find that I cannot do transactions. Cannot do efts, cannot send money etc.

It is Easter weekend I cannot do shopping, I cannot put petrol in my vehicle. I am basically stranded as African Bank is holding all my cash. I need to go into hospital tomorrow and Need to pay R2500 access fee but cannot to this.

They put my account on hold without informing me about this only for Me to call the call centre to find out and the call centre cannot help as it is sitting with a different department.

I was promised I will get a call to explain why my account is on hold and a way to resolve. Still waiting for the call and sitting with no money.