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MotsiePalesa M

1 reviews | Active since Nov 2016

30 Nov 2016, 15:32

Pathetic service

<p>I have a credit card with African bank which is one of the 2 accounts I have other being a personal loan...I have been paying them till I had financial constraints with which I communicated that I will pay every month what I have even though it's not a full installment which I dd but my credit card is up to date .so because my loan Acc is in arrears they decided to block the account that is up to date.meaning I can't withdraw from the credit card.i don't know how is my credit card linked or has anything to do with the other account.worst service ever.so moving forward I will pay the credit card r50 since I have paid it and can't access the money.</p>

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Replies (2)
African Bank
African Bank's reply01 Dec 2016, 12:41
Official

Thank you for referring your concerns via Hello Peter.

We confirm that we are investigating your concerns and will provide you with feedback shortly.

Kind Regards

Contact Centre Support Team

Contact number: ***

African Bank
African Bank's reply02 Dec 2016, 08:48
Official

We hereby confirm that we have provided you with feedback and the matter has been resolved.


Should you require any further assistance in this regard please contact us on
***.


Kind Regards

Ruth Mmotlana
Contact Centre Support Team
***