mD
mbali D

1 reviews | Active since Dec 2015

08 Sept 2016, 19:58

Pathetic Service

<p>I'm an existing client of African bank I app**** for a loan on Friday the 2nd Sept at braamfontein branch signed everything I was later called that there was something wrong with my application. I went back on Monday the 5th started the whole process again from scratch, Loan approved Till this day I don't know what's happening with the application I call the call centre nd branch almost everyday I'm not getting any joy. Why does one have to fight for something they will be paying for these people treat customers as dirt so disgusted by the service.</p>

0
Replies (3)
African Bank
African Bank's reply09 Sept 2016, 09:20
Official

Thank you for referring your concerns via Hello Peter.

We confirm that we are investigating your concerns and will provide you with feedback shortly.

Kind Regards

Contact Centre Support Specialist Team

Contact number: ***

African Bank
African Bank's reply13 Sept 2016, 16:03
Official

We hereby confirm that we have provided you with feedback and the matter has been resolved.

Should you require any further assistance in this regard please contact us on ***.

Kind Regards

Sylvester Fraser

Contact Centre Support Specialist Team

Contact number: ***

African Bank
African Bank's reply13 Sept 2016, 16:03
Official

We hereby confirm that we have provided you with feedback and the matter has been resolved.

Should you require any further assistance in this regard please contact us on ***.

Kind Regards

Sylvester Fraser

Contact Centre Support Specialist Team

Contact number: ***